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Top Rated Local® is pleased to announce that The Crepery is not only the number one restaurant in Alaska, but one of the top 25 businesses in the state overall!
“We happened upon this spot when we were searching for a cup of coffee to wait for the shops to open. [The] staff [was] welcoming and friendly. The crepe menu was so extensive, we naturally had to try one! We settled on the creme brûlée with strawberries to accompany house blend coffee. So delicious! You can imagine just how busy this place can be. A unique experience not to be missed.” -Mike A.
That’s just one of the more than 1,500 reviews The Crepery has earned on a variety of verified review sites, earning them a 96.31 Rating Score™, a 4.62 average star rating, and a 2019 Top Rated Local award.
Not Your Average Restaurant
If you ask Ivan, he’ll say that The Crepery’s secret to success boils down to their commitment to excellence in all that they do. “If someone has a bad experience, we will give them their money back, guaranteed. We make sure to check on every customer and listen to our customer’s needs,” he said. “We give their customers all of the options they need, and they receive exactly what they want. We have more than 30 different types of crepes. We work with fresh ingredients and make sure our kitchen is fully stocked at all times. Our staff goes through a lot of training and cross-training. If our customers don’t get their food within 15 min, they get a discount.”
What sets The Crepery so far above other restaurants in the area is their ability to provide an unforgettable experience to each and every customer.
“We stand out by making sure everyone has a great dining experience,” Ivan said. “We want to see people leave happy. It comes down to hard work, and he will never let them run out of anything.”
Building Success By Focusing On Service
Being an award-winning business owner, Ivan knows that the customer always comes first. He and his team work hard to be a shining example of service, making it so that customers want to come back again and again. His advice to other businesses may be short and sweet, but it is most certainly wise:
“Make sure nobody leaves unhappy.”
Congratulations to the team at The Crepery for being a 2019 Top Rated Local award winner, and thank you so much, Ivan, for taking the time to speak with us!